Customer Support Representative - Gautam Budh Nagar, India - Tech Mahindra

Tech Mahindra
Tech Mahindra
Verified Company
Gautam Budh Nagar, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Tech Mahindra is Hiring for International Telecom Voice Process
**Location

  • Noida Sector 127, UP**
    Minimum 1 year of International voice experience is mandatory.
**Roles and Responsibilities:
- *
  • Experience resolving customer issues, billing, and/or handling product Q&A.
  • Interest in learning new technologies.
  • Excellent communication skills.
  • The clarity in thought process (Able to articulate his/ her thought)
  • Ability to handle tough situations with customers.
  • Strong ability to multitask and take fast decisions independently.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
  • Ensure Timely & Professional Responses to all Queries.

Perks and Benefits

  • Cab Facility both ways [ Pick up and drop]
  • Immense Growth OpportunitiesCab Facility both ways [ Pick up and drop]

Job Types:
Full-time, Regular / Permanent


Salary:
₹370, ₹410,000.00 per year


Benefits:


  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Evening shift
  • Flexible shift
  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Gautam Buddha Nagar,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (required)

Experience:


  • International Customer service (required)
- total work (preferred)

  • 12 months (required)

Language:


  • Hindi (preferred)
  • English (required)

Shift availability:

  • Night Shift (required)
  • Overnight Shift (required)

Speak with the employer

  • Health insurance
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