Jobs

    ServiceNow Project Manager - Bangalore, India - Swift Strategic Staff Solutions INC

    Swift Strategic Staff Solutions INC
    Swift Strategic Staff Solutions INC Bangalore, India

    4 days ago

    Default job background
    permanent Technology / Internet
    Description

    Responsibilities :

    Project Management :

    • Manage ServiceNow projects from inception to completion, including ITSM, CMDB, ITAM, Discovery, 3rd party integrations, and other modules.
    • Define project scope, establish measurable goals, and develop project timelines.
    • Manage project resources, budget, and risks.
    • Plan and execute release cycles using Agile Scrum methodology.
    • Facilitate project activities, including training, testing, golive, and postgolive support.
    • Lead and collaborate with crossfunctional teams (developers, business analysts, stakeholders).
    • Attend project governance meetings and scrum ceremonies.
    • Manage project escalations and ensure effective stakeholder communication.

    ServiceNow Expertise :

    • Possess indepth knowledge of the ServiceNow platform and its core functionalities.
    • Lead the configuration and customization of ServiceNow modules to meet specific business needs.
    • Experience with ServiceNow scripting languages (JavaScript, HTML, CSS) for automation purposes.

    Technical Skills :
    Possess a good understanding of networking, infrastructure, and cloud concepts.


    Qualifications :

    • 10+ years of total experience in project management.
    years of experience working with the ServiceNow platform in an enterprise-wide, multi-tier production environment.

    • Proven track record of successfully delivering ServiceNow projects on time and within budget.
    • Strong understanding of Agile Scrum methodology.
    • Solid knowledge of ServiceNow modules (ITSM, CMDB, ITAM, Discovery, etc. ) and customization best practices.
    • Experience with ServiceNow scripting languages (JavaScript, HTML, CSS) is a plus.
    • Basic understanding of networking, infrastructure, and cloud concepts.
    • Excellent communication, collaboration, and interpersonal skills.
    • Strong leadership and problemsolving skills.
    • Ability to manage multiple priorities and work independently.

    Certifications (Preferred) :

    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Implementation Specialist Certification (ITSM + various tracks)
    )

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