Service Advisor - Perungudi, Chennai, Tamil Nadu, India - DJH Renault

Deepika Kaur

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Deepika Kaur

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Description

Service Advisor qualifications and skills

  • Diploma required
  • Bachelor's degree or 5+ years' service advising experience
  • Extensive knowledge of automotive industry and parts
  • Excellent communication and organizational skills
  • Ability to communicate equally well with mechanics, customers and senior management
  • Familiarity with R.O. Writer preferred, but not required

Service Advisor responsibilities and duties

  • Greet customers when they arrive at the parts and service center and direct them to an available mechanic
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Provide customers with indepth information about available aftermarket and OEM (original equipment manufacturer) part options
  • Answer questions about service outcome (after consulting with mechanic if necessary)
  • Advise customers about warranty protections and potential cost savings
  • Help customers decide between trading in a car and fixing it through our shop
  • Manage and oversee the service center's workflow and scheduling
  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pickup

Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)


Ability to Commute:

  • Perungudi, Chennai, Tamil Nadu (required)

Ability to Relocate:

  • Perungudi, Chennai,

Tamil Nadu:
Relocate before starting work (required)


Work Location:
In person


Speak with the employer

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