Customer Support Executive - Chandigarh, India - Re'equil India Private Limited

Re'equil India Private Limited
Re'equil India Private Limited
Verified Company
Chandigarh, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

1.


RESPONSIBILITIES:

  • Enhance sustainable relationships with customer through interactive communication
  • Provide accurate, and complete information by using the right methods
  • Meet personal/customer service team sales targets
  • Manage complaints by providing an appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Streamline records of customer interactions, process customer accounts.
  • Follow communication procedures, guidelines and policies

2.


QUALIFICATIONS & EXPERIENCE:

  • Graduation in any field.
  • 12 year experience (Freshers can also apply)

3.


SKILLS & KNOWLEDGE:

a


Functional Skills:

  • Strong calls handling skills and active listening abilities
  • Customer orientation and ability to adapt
  • Excellent verbal and written communication skills
  • Ability to multitask, and manage time effectively

b


Computer Skills:

  • Familiarity with CRM systems and practices
  • Basic excel knowledge.

c


Behavioural Skills:

  • Empathy
  • Adaptability
  • Ability to Use Positive Language
  • Clear Communication Skills
  • Self-Control
  • Patience

Salary:
₹25, ₹35,000.00 per month


Schedule:

  • Morning shift

Ability to commute/relocate:

  • Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)


Language:


  • English (preferred)

Speak with the employer

  • 91-XXXXXXXXXX
More jobs from Re'equil India Private Limited
See all jobs of Re'equil India Private Limited