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    Database Administrator - Bangalore/Chennai, India - Change leaders

    Change leaders
    Change leaders Bangalore/Chennai, India

    1 day ago

    Default job background
    permanent Technology / Internet
    Description

    Detailed Job Description :

    • Minimum 4+ of experience is required in Technical Support Roles
    • Administration support for SQL databases and/or Azure Cloudbased
    • Must have knowledge of basics of Azure and SQL
    • Hand on experience in production support with Database experience
    • Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and/or SQL language.
    • Excellent understanding of Database concepts and deployments
    • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
    • Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue
    • Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets.
    • Experience working in a team environment, managing a diverse workload
    • Ability to work independently, be adaptable to change and varied working hours
    • Ability to take quick decisions, like when to escalate a ticket to next level
    • Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
    • Excellent Communication Skills verbal, listening, and written (including technical writing).
    • Passion for technology, lifelong learning and professional development)
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