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    Operations Manager - Bengaluru, India - Moneyview

    Moneyview
    Moneyview Bengaluru, India

    1 week ago

    Default job background
    Accounting / Finance
    Description

    Operations Manager Position at Innovative Fintech Company

    Join our team as an Operations Manager and be a key player in driving operational strategy and efficiency for our innovative fintech company. Take on a variety of responsibilities and lead a team to success.

    Key Responsibilities:

    • Operational Strategy Development: Collaborate with senior management to develop and implement strategic plans to optimize operational efficiency, enhance scalability, and support business growth objectives.
    • Process Improvement: Identify areas for process improvement and develop strategies to streamline operations, reduce costs, and enhance productivity while maintaining high-quality standards.
    • Risk Management and Compliance: Oversee regulatory compliance efforts, ensuring adherence to relevant laws, regulations, and industry standards. Implement risk management protocols to mitigate operational risks and maintain a robust control environment.
    • Team Leadership: Lead and mentor a team of operations professionals, fostering a culture of collaboration, accountability, and continuous learning. Provide guidance and support to team members to achieve individual and collective goals.
    • Account Management: Manage relationships with different accounts, negotiating contracts, onboarding, and ensuring service level agreements are met. Evaluate account performance and make recommendations for account growth.
    • Data Analysis and Reporting: Utilize data analytics tools to gather insights into operational performance metrics, KPIs, and trends. Prepare regular reports and presentations for senior management, highlighting key findings and recommending actionable insights.
    • Cross-functional Collaboration: Collaborate with other departments such as product development, technology, finance, and customer support to drive cross-functional initiatives, resolve operational issues, and support the successful delivery of products and services.

    Qualifications:

    • Bachelor's degree in Engineering, Business Administration, Finance, Economics, or a related field. Advanced degrees or professional certifications (e.g., MBA, Six Sigma) are a plus.
    • 3 to 6 years of experience in operations management within the fintech or allied industry, with a strong understanding of fintech products, services, and regulatory requirements.
    • Proven track record of successfully leading operational initiatives, improving processes, and driving efficiency gains.
    • Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.
    • Strong analytical and problem-solving abilities, with proficiency in data analysis tools and techniques like Tableau, MS Suite, etc.
    • Detail-oriented with a focus on quality and compliance, able to maintain accuracy while managing multiple priorities in a fast-paced environment.
    • Experience with project management methodologies and tools is an added advantage.
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