- 10+ years of experience working in IT service management and ITIL processes and operations
- Proven ability to drive process improvement and execution for incident, change, problem, event management for proactive and reactive incidents
- Experience utilizing monitoring tools to identify and resolve system issues to minimizing downtime and maintaining Service Level Agreements (SLAs)
- Experience maintaining CMBD governance policies and strategy
- Experience developing reporting, analysis of trends, deriving insights, and mitigating risk within the organization
- ServiceNow
- Ability to work cross functionally with global business and technical teams, interact and manage stakeholder and executive level leadership relationships
- Experience with AI/ML for incident management
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SAP Operators at Cfa of a Leading Fmcg Brand
1 week ago
Sree Agencies Hyderabad, IndiaResponsibilities will be: · 1. Billing in SAP as per the day plans received. · 2.Basic excel. · 4.Coordination with other team members & Sales Field Force. · 5. Records maintenance & management. · Required a person with experience in SAP billing process preferably from a C & F op ...
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Lead - IT Operations
6 days ago
System Soft Technologies Hyderabad, IndiaJob Description – Lead IT Operations · System Soft Technologies is a leading technology company that provides innovative technical solutions and Consulting Services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted pa ...
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Lead Operator
1 week ago
Pinkerton hyderabad, India Full timeJob Summary: · The Lead Operator assigned to one of Pinkerton largest global clients will support Corporate Security's GSOC. Lead operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-sour ...
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Lead - IT Operations
6 days ago
System Soft Technologies Hyderabad, IndiaJob Description – Lead IT OperationsSystem Soft Technologies is a leading technology company that provides innovative technical solutions and Consulting Services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted partner ...
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Lead Operator
1 week ago
Pinkerton Consulting & Investigations, Inc. hyderabad, IndiaThe Lead Operator assigned to one of Pinkerton largest global clients will support Corporate Security's GSOC. · Lead operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Inter ...
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Zonal Operation Lead
4 days ago
Datum First Ltd Hyderabad, IndiaJob Description Form · JobDescription Form · Job Title:Zonal Operation Lead – TFiber · Location: Hyderabad · Reports to:O&M Head · Days/Hours of work: 9 Hrs(Monday to Saturday) · Salary Range: Up to 7LPA · Summary of Position: · Experience on maintaining OSP & ISP Network ofTele ...
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Sales Operations Lead
2 weeks ago
People Tech Group Hyderabad, IndiaWe are hiring ''Sales Operations Lead '' and below are the requirements. This will be through ''People Tech Group Company''. · Position: Sales Operations Lead · Company : People Tech Group ( MNC) · Experience: Freshers only · Location : Hyderabad (Hitech CITY) · Shift Time: (Nigh ...
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Lead Operations Processor
6 days ago
WELLS FARGO BANK hyderabad, India Full timeAbout this role: · Wells Fargo is seeking a Lead Operations Processor · In this role, you will: Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team · Provide feedba ...
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Zonal Operation Lead
1 week ago
Datum First Ltd Hyderabad, IndiaJob Description Form Job Description Form Job Title: Zonal Operation Lead – T-FiberLocation: HyderabadReports to: O&M HeadDays/Hours of work: 9 Hrs (Monday to Saturday)Salary Range: Up to 7 LPASummary of Position:-Experience on maintaining OSP & ISP Network of Telecom ProjectGood ...
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Network Operations Lead
5 days ago
Way To Success It Services Private Limited Hyderabad, India Full timeThe ideal candidate must have CCNP / CCIE or equivalent experience. · We are looking for a solid network engineer/leader who can design, manage, and optimize the global infrastructure. · Here are some details: Job Scope: The successful candidate will provide :- Senior technical l ...
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Lead Support Operations
6 days ago
Zenoti hyderabad, IndiaZenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory ...
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Operations Team Lead
3 days ago
Hiresquad Resources Hyderabad, IndiaHiring for Team Leader OperationsLocation:- HyderabadCTC- 7LPANight Shifts(24*7 SHIFTS)5 days workingWork from Office · Only Immediate Joiners can apply · Experience Required--Minimum 1+ year of experience in team handling and total 4 years' experience required from BPO Industry- ...
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Citrix Operations Lead
6 days ago
Ameriprise Financial Hyderabad, India· Key ResponsibilitiesThis position requires a candidate with 7-10 years of experience in Citrix XenApp, Xen-Desktop, Citrix Cloud, Azure Virtual Desktop, Workspace Environment Manager, FSLogix, Control UP Monitoring, Windows Servers and Client OS and NetScaler.Primary Responsib ...
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Lead - Faculty Operations
5 days ago
Medvarsity Online Ltd. hyderabad, IndiaLead Role FacultyOps. · Beloware someof the key expectations of theprofile.Minimumof 3 years of experience in a coordination role within thehealthcare or education sector with a proven track record in salesor businessdevelopment. · Stronginterpersonal and communication skills wit ...
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Lead - Faculty Operations
2 weeks ago
Medvarsity Online Ltd. Hyderabad, IndiaLead Role FacultyOps. · Beloware someof the key expectations of theprofile.Minimumof 3 years of experience in a coordination role within thehealthcare or education sector with a proven track record in salesor businessdevelopment. · Stronginterpersonal and communication skills wit ...
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Lead Operational Risk Officer
6 days ago
WELLS FARGO BANK hyderabad, IndiaAbout this role: · Wells Fargo is seeking a Lead Operation Risk Officer · Issue Management Oversight (IMO) team, within the Issue Management Utility Management Organization, executes central issue management oversight activities and monitoring processes across operational risk-a ...
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Lead Systems Operations Engineer
6 days ago
WELLS FARGO BANK hyderabad, India Full timeAbout this role: · Lead Systems Operations Engineer · In this role, you will: Provide Technical expertise driving the Major Incident bridge to ensure holistic support, proactive monitoring and overall health of Banking Infrastructure and application-based Services including IT a ...
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Lead Securities Operations Representative
6 days ago
WELLS FARGO BANK hyderabad, India Full timeAbout this role: · Wells Fargo is seeking a Lead Securities Operations Representative · In this role, you will: · Support overall effectiveness of the team according to plans, monitor daily securities, and cash related production work. · Supervise daily production activities an ...
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Infrastructure Service Operations Lead
6 days ago
Insight Global Hyderabad, IndiaMust-haves- 10+ years of experience working in IT service management and ITIL processes and operations- Proven ability to drive process improvement and execution for incident, change, problem, event management for proactive and reactive incidents- Experience utilizing monitoring ...
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Team Lead Security Operations
6 days ago
NTT hyderabad, IndiaJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...
Infrastructure Service Operations Lead - hyderabad, India - Insight Global
Description
Must-havesInsight Global is looking for an Infrastructure Service Operations Lead for a Fortune 100 client local to Hyderabad, India. The lead will be responsible for running daily operations in their global command centers. This individual will oversee the governance and execution of Global service management ITIL processes and related operations activities. This includes the process areas Incident, Problem, Release, Change, Configuration, event management, etc.
This role will work closely with IT global capability and sector CIO teams being the single point of contact to drive insights, ensure alignment to global process, collect feedback, and identify service improvement opportunities.
This role will influence for process discipline across multiple IT teams and drive holistic Service Management risk/opportunity assessment for the sector.
This role will responsible for the maturation and governance of key IT support processes and provides performance insights to drive continuous service Improvements in IT operations.