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Technical Specialist - Bangalore, India - GLAXOSMITHKLINE ASIA PVT. LTD
Description
Job Description :
A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.
What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.
With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following.
Roles & Responsibilities :
Experience working in a End User computing environment with focus on Collaboration and communication technology enabling Hybrid Working.
- Leading work-streams on transformational programs and ensuring conformance to agreed design standards, methods, and tools, including prototyping new tools and applications where appropriate.
- Lead a globally distributed team of specialist domain engineers & partners, from a position of technical authority.
- Key competencies to include coaching, influencing senior stakeholders, managing time & priorities, conflict management, commercial / bid awareness, excellent presentation delivery and technical writing.
- Take responsibility for projects and solutions within the larger business initiative
- Research and evaluate emerging technologies, hardware, and software
- Product Management and Agility
- Manage each project's scope and timelines.
- Coordinate sprints, retrospective meetings and daily stand-ups
- Coach team members in Agile frameworks
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide Engineering teams to higher scrum maturity
- Help build a productive environment where team members 'own' the product and enjoy working on it
- Financial Management
Budgeting and forecasting :
- Provide variance analysis comparing actual technology spend versus plan, forecast, and prior year.
- Perform and coordinate project-based financial analysis and modeling to support reporting of the operation and capital spend. Including assisting in business case preparation and submission for financial investment.
- Complete monthly close process including accruals and adjusting entries.
Risk Management :
- Plan, design and implement an overall risk management process for the department
- Make risk assessments, which involves analysing risks as well as identifying, describing and estimating the risks affecting the business
- Evaluate risk, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors, and evaluate previous handling of risks
- Report risk in an appropriate way for different audiences, so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks undertake corporate governance involving external risk reporting to stakeholders
Support Management :
- Drive support value with our Managed service provider to ensure they meet all our SLA and XLA.
- Providing Engineering and product support to the Managed service provider.
- Enable Managed service provider to keep our systems evergreen
- Support Managed service provider during P1 incidents.
Must have :
At least 10+ years' experience Designing, Implementing, Configuring, Testing, Migrating & Securing IT technologies around End user computing, Windows workstation, Office 365, File, Print, Telephony.
- Work with external vendors to successfully manage the platforms.
- Fluency with Security and compliance products.
- Understanding of networking connectivity including firewalls and DNS.
- Outstanding written and verbal communication skills with the ability to describe complex & abstract technical concepts up to board level.
- Ability to influence outcomes and gain buy-in for new initiatives and ways of working.
- Effective product mindset, with capability to advocate and drive key product innovations or opportunities with the developer community.
Basic Qualifications :
- Preffered Bachelor's degree in Computer Science, Mathematics, other relevant discipline, or equivalent practical experience.-
- 10+ Years of Total Experience
Preferred Qualifications :
- Demonstrable thought leadership & passion for Modern Workplace services, Collaboration and Communication Services
- Strong awareness of service delivery concepts (e.g. ITIL service management)..-
- Knowledge of hardware technologies utilized in manufacturing, supply chain, and consumer relevant environments.
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.