Sales Coordinator - Mumbai, India - The Mirador Hotel
Description
Job Description for Hotel Sales Coordinator:
Should assist in selling guestrooms, cateringservices and banquetfacilities as directed by the Director of Sales.
Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.
- Answer telephone and respond to caller inquiries in a pleasant manner.
- Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
- Responsible for coordinatinginternally with the sales & marketing team.
- Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
- Prepare salesrelated documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
- Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
- Ensures all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time.
- Respond to complaints from customers and give aftersales support when requested.
- Ensure the adequacy of salesrelated equipment or material are available at all times.
- Other duties as assigned by Director or sales or the management.
Job Types:
Full-time, Regular / Permanent
Salary:
₹18, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Shift:
- Day shift
Supplemental pay types:
- Yearly bonus
Travel requirement:
- Up to 20% travel
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- Hotel Rooms Sales (required)
License/Certification:
- Hotel Management Degree (required)
- Health insurance
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