Associate Billing Coordinator - Bengaluru, India - Open Text Corporation

Open Text Corporation

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Associate Billing Coordinator:

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

You are great at:

Accountable to ensure they meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and purchase orders.
Ownership of the endtoend billing process right through to delivery of invoice/bill
Complete Peer audit reviews on work from contract through invoice; you successfully complete proper training of team members.
Working and communicating directly with Internal and External customers to support OpenText's cash collections mandate.
Communicating directly with external customers to understand their Billing/Invoicing requirements.
Partner with Sales and Collections to resolve billing and collections issues.
Partner with Global Billing peers to drive endtoend process and practice improvement to deliver on process automation goals.
Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies.
Responsible to follow all internal controls and policies related to invoicing to protect OpenText's brand.
As an SME, work with project teams to deliver on acquisition integrations.
Identify and support continuous improvement initiatives to deliver on process automation goals.
Assist in audits where required.
As an SME, support work to ensure monthend, quarterend targets are achieved.
Deliver on other priorities as assigned to execute on the Billing mandate.

What it takes:

Minimum 3+ years' experience in software billing function; global billing experience in the software services or hightech industry preferred.
Ability to communicate effectively with internal and external customers, both written and verbal
Strong working knowledge of billing systems and Microsoft products. Knowledge in SAP, SalesForce would be an advantage.
Strong customer service and business partner skills and experience.
Strong working knowledge of accounting principles and US GAAP Revenue Recognition.
Demonstrated ability to present information logically and concisely to stakeholders at all organizational levels, both verbally and in writing, multilingual skills an asset.
Excellent attention to detail and analytical ability.
Selfstarter as well as great teamwork abilities.
Demonstrated ability to train, utilizing change management methodologies to ensure their peers and stakeholders successfully use new processes.
Ability to work under pressure, meet tight deadlines and work on and prioritize various deliverables.
Demonstrated ability to drive a culture of learning amongst their peers and other stakeholder groups on best billing practices.
Very strong organizational skills.