Customer Service Associate - Mumbai, India - Conviction Hr Pvt Ltd

Conviction Hr Pvt Ltd
Conviction Hr Pvt Ltd
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:
Excellent English verbal and written communication skills Responds to queries from customer through calls

to answer queries/inquiries, provide information, and handle complaints regarding the organization's products or services.

Understands customer queries and responds to them ensuring that all queries/concerns are answered calls

Exhibits promptness and politeness using the appropriate language while answering customer queries.

Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service


Job location :
Mumbai


Qualification :
HSC / Graduate


Job location :
Mumbai

Experience : 0 years to 7 years

Shift :
Us shift /Uk Shift

5 days working any 2 Rotational offs


Job Types:
Full-time, Regular / Permanent


Salary:
₹35, ₹47,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance

Experience:

- total work: 1 year (required)
Bpo Customer Service Executive: 1 year (required)


Language:


  • English (required)

Shift availability:

  • Night Shift (preferred)

Speak with the employer
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