Loan Officer - Navi Mumbai, Maharashtra, India - Consult Hagnos
Description
Division:
Lead Management System - Mortgage Services
Designation:
Loan Officer (Home Loan - Sales)
Location:
Mahape
- Navi Mumbai
ROLES & RESPONSIBILITIES:
- Prospecting with suspect leads. A suspect is a person who has still not decided on taking a
- Converting a suspect to a prospect
This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a
- This will also involve making calls at different times in order to achieve success.
- Need Analysis
- Eligibility Profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion.
- Basis feedback from the prospect, seek interventions from the senior sales resource or by
a customer
- Responsible for conversion of suspects to prospects to customers
- Prompt calling to all suspects / prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped.
- Collaboration with the sales officer in providing feedback.
- Responsible for complete knowledge of company products and policies as well as those of
Responsible for quality of the conversation, which entails the following:
- Accuracy
- Product Knowledge
- Appraisal Skills
- Punctuality & TOS
- TAT commitments
- Ability to handle objections
- Updating the software. You must capture your conversation with the customer effectively
left off.
Generating References:
The quality of your conversation and your ability to connect with
the customer is also reflected in the number of references that you generate.
- Providing market feedback to the supervisor: It is important to share with your supervisor
objections from prospects regards the processing fee being charged by us vis-à-vis the same
being charged by a specific competitor.
Job Types:
Full-time, Permanent
Salary:
₹9, ₹20,834.25 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location:
In person
Speak with the employer
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