National Call Co-ordinator - Chennai, Tamil Nadu, India - Monotech Systems Limited

Deepika Kaur

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Deepika Kaur

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Description

We are hiring for National Call Coordinator in our company and find the JD below

Duties and Responsibilities
log the customer calls from site inspection to service in CRM on priority.

log the Service complaints received from the Customer in CRM on priority.

Preparing and sending the escalation reports to concerned heads as per the instructions of Reporting Manager.

Should adhere to systems and policy of the company.


Minimum Job Requirements
Any Graduate; at least 0-1 year of experience related to the duties &responsibilities specified.


Knowledge, Skills and Abilities Required
Should demonstrate sincerity, self-discipline with character.

Should be able to speak
English, Tamil, Hindi(must).
Should quickly learn and adapt to work with systemic approach.

**Salary Range - (Up to

  • 15K take home)**
    Location T.Nagar
**Languages known

  • Hindi(must), English, Tamil.**
    About Monotech Systems Ltd.
Established in 1999, we are a leading manufacturer and one-stop solution provider for the printing and packaging industry globally. We import and export our range of printing machines across the globe.

We have a team strength of around 500 plus employees and have branch offices in all metros and major print centers across India.


Salary:
₹15, ₹16,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Bachelor's (required)

Language:


  • Do you speak Hindi Language? (required)

Work Location:
In person

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