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    Process Automation Project Manager - Hyderabad, India - GHX

    GHX
    GHX Hyderabad, India

    3 weeks ago

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    Description

    Job Summary:


    The Process Automation Project manager will be based in India, within the GHX Global Innovation Hub supporting US Eastern hours and report to the Director - Automation & Scalability and will play a crucial role in supporting the Sr.

    Process Automation Product Manager in driving the automation program.

    This role is a blend of an automation business analyst and implementation manager, focused on delivering robust automation solutions, driving operational change, and optimizing business processes through automation.

    Duties and responsibilities
    Collaborate with business process owners and subject matter experts to identify and assess opportunities for process automation.
    Evaluate business processes for automation potential, identifying existing problems and opportunities.
    Select appropriate automation technology capabilities for each use case, deciding between building or buying solutions.
    Develop project charters and business cases for identified automation opportunities.
    Document business requirements, process definitions, and designs in detailed business requirements documents.
    Create and maintain comprehensive documentation for automation projects, including process diagrams, project charters, status updates, and deliverables.
    Manage multiple automation projects simultaneously at various stages of their lifecycle.
    Develop business process diagrams and maps to understand and improve workflows.
    Work autonomously to drive project execution with minimal supervision.
    Qualifications
    Minimum of 3 years' experience in project management.
    8+ years of experience in automation, including AI, IPA, workflow, and BI automation platforms and tools.
    Proficiency in low-code or citizen development platforms such as Power Automate or similar tools.
    Familiarity with Aha, Jira, or similar project and product management systems.
    Agile working experience is a plus.
    MBA/Engineering Degree or equivalent experience in a related field.
    Strong communication, project management, and analytical skills.
    Previous experience working for US based companies in a support role within a process automation environment.
    Knowledge of global automation program structures and process optimization practices.
    Knowledge, Skills, and Abilities
    Passionate about automation and continuous learning.
    Strong problem-solving skills and the ability to innovate and simplify processes.
    Ability to operate effectively in a complex, matrixed organization.
    Demonstrates thought leadership with a continuous improvement mindset.
    Certifications like CBPP, CBIP, PMP, CSM, Data science is a plus.
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