Jobs
>
Solution Architect
>
Bengaluru

    Solution Architect - Bangalore Urban, India - o9 Solutions, Inc.

    o9 Solutions, Inc.
    o9 Solutions, Inc. Bangalore Urban, India

    5 days ago

    Default job background
    Description
    At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises.

    With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises' siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage.

    But our impact doesn't stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

    We're on the lookout for the brightest, most committed individuals to join us on our mission.

    Along the journey, we'll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

    Job title - Solution Architect – Client Success

    What you'll do for us...

    • Demonstrate thorough knowledge of industry best practices, business process, o9's solutions, technical architecture and value proposition.
    • Own the executing experience with regards to supporting supply chain planning applications, by leading multiple customer success teams to deliver the results.
    • Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring the accuracy of data loads, and validating the e2e workflows
    • Lead customer sessions in the issue reviewing, adoption analysis and ticket trend analysis. Able to differentiate the scope of solution bugs vs solution change requests, and making recommendations to fix or workaround issues on industry best practices
    • Properly scope the customer success team's work, by following customer success team's internal process and guidelines
    • Work with the customer to resolve issues and coordinate defect tracking, analysis and resolution process
    • Manage customer's escalation and communication with Customer Success Managers.
    • Work closely with Customer Success Manager or Portfolio Owner, on gathering client reporting data, to create dashboards for cadence review.
    • Actively help in improving internal processes and product features based on customer feedback by interfacing with the development teams.
    • Build and maintain strong relationships with key customer stakeholders, ensuring ongoing customer engagement and satisfaction
    • Develop a deep understanding of customer needs and objectives, and work with crossfunctional teams to develop and implement solutions that meet those needs
    • Drive adoption of new product features and enhancements, ensuring customers are aware of and utilizing the full range of the company's offerings
    • Monitor customer usage and identify opportunities for improvement, providing guidance and training to customers as needed
    • Track customer success metrics and develop regular reports on customer health and satisfaction
    • Manage customer escalations and collaborate with internal teams to resolve customer issues
    • Be a mentor and guide to junior members
    What you'll have...


    • Experience: 9+ Years
    • Education: Btech/BE, MCA
    • Languages: SQL, MDX, T-SQL or similar. Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
    • Skills: Experience in implementing or supporting supply chain planning applications, Experience in managing post golive team to ensure customer satisfaction
    • Characteristics: Strong ability to lead by example and demonstrate proficiency in both product and domain. Patient listener with the ability to clearly articulate your view point to manage and deliver to customer expectations, even under pressure. Ability to analyse and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key.
    • We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function.

    What we'll do for you:

    • Competitive salary with stock options to eligible candidates
    • Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
    • Great people and unlimited fun at work.
    • Possibility to make a difference in a scaleup environment.
    • Opportunity to travel onsite in specific phases depending on project requirements
    • Support network: Work with a team you can learn from every day.
    • Diversity: We pride ourselves on our international working environment.
    • Work-

    Life Balance:

    How the process works:

    • Apply by clicking the button below.
    • You'll be contacted by our recruiter, who'll fill you in on all things at o9, give you some background about the role and get to know you. They'll contact you either via video call or phone call - whatever you prefer.
    • During the interview phase, you will meet with technical panels for 60 minutes. The recruiter will contact you after the interview to let you know if we'd like to progress your application.
    • We will have 2-3 rounds of Technical discussion followed by a Hiring Manager discussion.
    • Our recruiter will let you know if you're the successful candidate. Good luck
    More about us...


    With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today.

    Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.


    Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.


    Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore and Munich.

    o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law
  • Sapiens

    Solution Architect

    1 week ago

    Sapiens Bengaluru, Karnataka, India

    **Solution Architect**: · - Req ID: Location: Bangalore, IN**_Location: Bangalore_** · - Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sect ...

  • Bloom Consulting Services

    Solution Architect

    2 weeks ago

    Bloom Consulting Services Bengaluru, India

    solution architect, tableau deskstop · - Bangalore · - Full Time · Experience · ** years** · Offered Salary · ** ** · Notice Period · **Not Disclosed** · **Job Description**: · **Duties**: · Responsible for end to enddesign, coding, testing, review and implementation using Tablea ...

  • CGI

    Solution Architect

    2 weeks ago

    CGI Bengaluru, India

    **Job Title**: Solution Architect · **Position**: Solution Architect · **Experience**: 13+ years of experience · **Category**: Solution Architecture · **Main location**: India, Karnataka, Bangalore · **Qualification**: Bachelor of Engineering or Masters in Computer Applications · ...

  • PradeepIT Consulting Services

    Solution Architect

    3 weeks ago

    PradeepIT Consulting Services Bengaluru, Karnataka, India

    **About the job Solution Architect**: · **Job Description**: · Responsible for designing & overseeing the technical solutions being built. Play a crucial role in shaping the architecture, ensuring scalability, performance, security & overall effectiveness of the solutions. · **Re ...

  • Volvo Group

    Solution Architect

    1 week ago

    Volvo Group Bengaluru, India

    India · **Position Description** · We are looking for an · **IT Solution Architect** to work cross functional with the whole Volvo embedded software processes and systems · **.** · Who are we? · Our Solution Center CPA Software and Diagnostics within Volvo Group Digital and IT ha ...

  • Shell

    Solution Architect

    3 weeks ago

    Shell Bengaluru, India

    **The Role**: · - Strong knowledge of Salesforce technology and its market standard offerings · - Applies TOE standards and raises step-outs if needed. Applies the standard architecture tools for creating and storing key architecture artefacts ; fosters re-use. · - Understands th ...

  • AGCO

    Solution Architect

    3 weeks ago

    AGCO Bengaluru, India

    Join one of the world leaders in global agriculture engineering Technology. AGCO's consistent efforts to deliver smart farming solutions leveraging technology and engineering prowess has helped create innovative global platforms like Precision AG Technologies. · In Support of AGC ...

  • Capillary Technologies

    Solution Architect

    2 weeks ago

    Capillary Technologies Bengaluru, Karnataka, India

    Capillary is seeking a technical leader for our solution architecture team who will be responsible for the technology strategy and senior-level relationships with global enterprise customers. · - The Solutions Architect will be responsible for creating and driving the technical s ...

  • Garrett Advancing Motion

    Solutions Architect

    3 weeks ago

    Garrett Advancing Motion Bengaluru, Karnataka, India

    **Job Summary**: · Technical expert and overall architect of Product Lifecycle Management (PLM) engineering software tool that is used by Garrett engineering and manufacturing teams users) to develop products for customers. This role is the technical lead of this enterprise tool ...

  • Capillary Technologies

    Solution Architect

    2 weeks ago

    Capillary Technologies Bengaluru, India

    The Solutions Architect will be responsible for creating and driving the technical strategy with cross-functional external and internal stakeholders. · - You will partner with customers and several teams to craft highly scalable, flexible, and resilient solutions that provide sol ...

  • LSEG (London Stock Exchange Group)

    Solution Architect

    3 weeks ago

    LSEG (London Stock Exchange Group) Bengaluru, Karnataka, India

    Enables enterprise-wide responses to change (planned or unplanned) by providing a comprehensive, enterprise-wide view/ strategy for a subset of areas within architectural domains. Acts as a 'motivator for change', finding opportunities for transformation and innovation, targets t ...

  • EVRY India

    Solution Architect

    1 week ago

    EVRY India Bengaluru, Karnataka, India

    **Solution Architect****: · - Location Karnataka Bangalore · - Experience Range Years · - Open · - Skills_ _good communication and collaboration skills_ · Job Description · - About Us · - EVRY India and EVRY USA are wholly owned subsidiaries of TietoEVRY, a leading digital servic ...

  • crewbyte solutions

    Solution Architect

    2 weeks ago

    crewbyte solutions Bengaluru, India

    **Skills Required**: Information Architecture, Enterprise Resource Planning (ERP),Agile Software Development, Enterprise Solutions, Scrum · **Manadatory Skills **:Infor M3 & LN, ERP & Enterprise Applications Architecture · **Salary: 25,00,000-30,00,000 Per Year** · **Notice Perio ...

  • Wipro Limited

    Solution Architect

    2 weeks ago

    Wipro Limited Bengaluru, Karnataka, India

    Bengaluru, India; Chennai, India; Hyderabad, India; Pune, India; Mumbai, India · - GSH · **Job Description**: · **Solution Architect** · **Job Description**: · - We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a ...

  • BT

    Solution Architect

    2 weeks ago

    BT Bengaluru, Karnataka, India

    Solution Architect · **Job Req ID**:30154**Posting Date**:21 Feb 2024**Function**:Data & AI**Unit**:Digital**Location**:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India**Salary**:competitive**Why this job matters** · BT is building a world class Data & AI function within it's Glo ...

  • Upfield

    Solution Architect

    3 weeks ago

    Upfield Bengaluru, Karnataka, India

    **Solution Architect - Azure Data Analytics** · Location: Bengaluru, India · Hybrid/Remote/Onsite: Hybrid · **About the position** · As the Azure Data Solution Architect you'll be supporting our Global Business Teams with Data Analytics technologies across 95 markets, driving the ...

  • NewPage Solutions

    Solution Architect

    3 weeks ago

    NewPage Solutions Bengaluru, Karnataka, India

    **Whom do we need?** · As a Solution Architect, you will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other professionals working alongside you. You will need a deep underst ...

  • Capillary Technologies

    Solutions Architect

    3 weeks ago

    Capillary Technologies Bengaluru, India

    Capillary is seeking a technical leader for our solution architecture team who will be responsible for the technology strategy and senior-level relationships with global enterprise customers. · - The Solutions Architect will be responsible for creating and driving the technical s ...

  • Dyson

    Solution Architect

    2 weeks ago

    Dyson Bengaluru, India

    **Summary**: · **Salary**: · Competitive · Team: · Information Technology · **Location**: · India - Bangalore IT Capability Centre · About us · At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technolog ...

  • Thomson Reuters

    Solution Architect

    1 week ago

    Thomson Reuters Bengaluru, India

    **SAP Associate Solutions Architect**: · Our technology drives global markets and helps professionals worldwide make decisions that matter. As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Whether solving for today's cha ...