Front Desk Executive - Mumbai, India - DNS Recruitments

DNS Recruitments

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Front Desk Executive

Job Location:
Thane & Mulund West.

Requirements:

Previous experience in customer service, receptionist, or front desk roles.
Strong interpersonal skills and a friendly, welcoming demeanor.
Excellent verbal and written communication skills.
Ability to handle inquiries from parents, visitors, and other parties with professionalism and patience.
Organizational skills and the ability to multitask effectively.

Experience:
0-3 years of relevant experience in customer service, receptionist, or front desk roles.

Salary:
between 22,000 to 26,000 INR per month

Responsibilities:

Greet visitors, parents, and guests in a courteous and friendly manner as they arrive at the school.
Act as the first point of contact for anyone entering the school premises and create a positive first impression.
Answer and direct phone calls to the appropriate individuals or departments within the school.
Provide information about the school's programs, facilities, events, and activities to visitors and callers.
Assist with administrative tasks such as managing the school's calendar, scheduling appointments, and maintaining records.
Receive and distribute mail, packages, and deliveries to the appropriate recipients.
Maintain a neat and organized front desk area, ensuring a professional and welcoming environment.
Collaborate with other staff members to address specific inquiries or requests from parents and visitors.
Handle basic administrative duties, including data entry, filing, and photocopying.
Assist with the coordination of school events, meetings, and conferences as needed.
Maintain a log of visitor information and ensure compliance with school security procedures.
Direct parents and visitors to the appropriate offices or locations within the school premises.
Assist in coordinating school tours for prospective parents and students.
Uphold confidentiality and discretion when handling sensitive information.
Resolve minor issues or conflicts that may arise at the front desk in a calm and effective manner.
Support other administrative tasks and projects as assigned by school management.