Technology Support Lead - Bengaluru

· Job Description: · Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Su ...

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

+The Lead, Production Support, will lead a team of support analysts and provide setup and testing of production job execution... · +Capability Building and Service Delivery - Execute the business plan set up by functional leaders... · Technical Expertise – Develop and execute hig ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

· At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values tha ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · The Opportunity: · As an IT Support Lead Agent, you will play a key role in enabling first-class product service for our prestigious life sciences c ...

Lead customer support team to deliver exceptional service. · ...

Azure Support Lead · The Company is seeking an experienced Azure Support Lead to join its team in Bengaluru. As a key member of the organization's IT department,This job description is not meant to be an all-inclusive list of duties ,y ou are expected to work closely with other t ...

We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team. · As a Technical Lead in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologi ...

The Sales Support Lead B2B Key Accounts is responsible for managing corporate accounts—including contracts, billing updates, and collections—for our preschool network. The role ensures smooth execution of B2B relationships through operational coordination and data-driven sales su ...

· Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure I ...

The Customer Support Lead oversees daily operations for a team of 15–20 CS consultants. · ...

Handle L3 technical escalations Diagnose and resolve hardware OS Windows macOS and network issues promptly prevent repeat incidents via root-cause fixes Document incidents resolutions and knowledge articles in the ticketing system with correct categories SLAs Perform proactive ma ...

We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team. · As a Technical Lead in the team, you'll be responsible for the technical direction of our Risk Products,ensuring that we are using appropriate technologie ...

Lead global 24/7 SaaS production support including on-call rotations and incident workflows to ensure high platform availability by proactively detecting triaging and mitigating issues. · ...

Key Responsibilities: · Team Leadership & Operations Management: · Lead daily operations of the technical support team, ensuring adherence to SLAs, TAT, and KARAs. · Develop strategies to optimize team performance and efficiency. · Roster & Shift Management: · Oversee team roster ...

The Production Support Lead will lead a team of support analysts and provide setup and testing of production job execution, · manage assigned change control tickets and trouble tickets, managing the applications and meeting the service level agreements defined, · provide leadersh ...

Telus International is looking for a highly skilled and customer-focused Lead AI Data Solution Technical Support professional. · This role requires a combination of technical expertise, leadership skills, and problem-solving capabilities to ensure high-quality service delivery. · ...

Tenthpin Solutions is looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · ...

+Job summary · Kaseya is seeking a Lead Support Analyst to support Oracle Fusion & Enterprise Cloud Applications. · +ResponsibilitiesLead the support of Oracle Fusion Cloud Applications (ERP, SCM, and HCM) · Troubleshoot and resolve technical issues and defects · ...