Online Reservation Executive Remote - Patna, India - Ozatvn Tech Solution
Description
Ozatvn Tech Solution is an information technology and services company that is seeking a highly motivated individual to join our team as an Online Reservation Executive Remote.
As an Online Reservation Executive Remote, you will be responsible for managing reservations through an online booking platform. You will play a crucial role in ensuring that our clients receive timely and efficient service.
As an Online Reservation Executive Remote, you will be a key player in our team, responsible for ensuring that all reservations are handled in a timely and efficient manner.
You will be working remotely, and will have access to all necessary tools and support to ensure that you are able to perform your job to the best of your abilities.
Responsibilities:
- Manage all online reservation requests in a timely and efficient manner.
- Provide excellent customer service to all clients.
- Ensure all reservations are updated and accurate.
- Work with other teams to ensure crossfunctional efficiency.
- Monitor reservation trends and make recommendations for process improvements.
- Follow up with clients both pre and post reservation to ensure customer satisfaction.
- Work with the team to develop and implement new procedures to ensure optimal reservation management.
Requirements:
- Customer service experience.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to work independently.
- Ability to multitask and prioritize effectively.
- A positive and teamoriented attitude.
- Must have access to a stable internet connection and a suitable home office setup.
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