Hotel Receptionist - Ernakulam, India - MALIEKAL HERITANCE CHERAI
1 week ago
Description
ONLY FEMALE CANDIDATE NEED TO APPLY
YOUNG AND DYNAMIC WITH GOOD COMMUNICATION SKILL.
MUST BE FLUENT IN ENGLISH
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Leave encashment
Schedule:
- Day shift
- Flexible shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
Experience:
- Front desk: 1 year (preferred)
Speak with the employer
Application Deadline: 15/04/2023
Expected Start Date: 01/05/2023
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