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Team Lead
3 days ago
Reliance Industries Limited Navi Mumbai, IndiaJob Responsibilities : · . · Designing the systems, process and SOPs forconcurrent monitoring data collection based on the nature of the implementationand mode of implementation of the programmes both directly as well as withpartner organisations on the ground. · Development of ...
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Team Lead
5 days ago
ATSPL - Maharashtra Navi Mumbai, India Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we dis ...
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Team Lead
2 days ago
Kale Logistics Navi Mumbai, IndiaBrief Description : · ASP.Net Web TL Developer · Qualification : B.E./MCA/M.SC.(IT)/BCA/BSC(IT) /BSC/ Others · Skills Skill set 1 : · C#, ASP.Net, VB.Net, XML, Java Script, Web Services, WCF, Bootstrap, JQuery, SQL Server. · Relevant Experience : years · Work Location : Thane ( ...
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Team Lead
3 days ago
TaskUs Navi Mumbai, India Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fas ...
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Team Lead, Consolidation
21 hours ago
Cielo Talent Navi Mumbai, IndiaOur client is a US-based multinational company in the Oil & Gas sector. They are hiring 5 Senior Accounting Analysts/Team Leads for Consolidation & Reporting within its expanded Shared Service Center. · Job Summary: · Applies knowledge and assists in the development and continued ...
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Operations Team Lead
2 days ago
YALAMANCHILI Software Exports (P) Limited Navi Mumbai, IndiaCompany Profile · YALAMANCHILI is a leading global technology solutions provider, specializing in Payments and Cards, that designs and implements customized, flexible, scalable and innovative solutions for clients across the world. Yalamanchili, established in 1996 in India, is a ...
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Quality Team Lead
2 hours ago
HERE Technologies Navi Mumbai, IndiaWhat's the role? · As a Quality Team Lead, you will be providing expert business analysis on projects and product quality to enable product and process reengineering within Platform Foundation. You will utilize Risk-Based thinking along with advanced analytical and problem-solv ...
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Team Lead- Infra
4 days ago
BirlaSoft Navi Mumbai, India. · Responsibilities – Team Management · §Work closely with the team, motivating and coaching them · §Hosting 1-2-1's and team meetings · §Reporting to the Operation Manager · §Manage day-to-day line activities, prioritize and make risk/impact assessments within existing pro ...
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iSeries Team Lead
4 days ago
BirlaSoft Navi Mumbai, India.SAN management, SAN to SAN replication · • User Profile Maintenance, LPAR maintenance · • CL programming for automating routine tasks · • Utilizing ROBOT performance alerts for ensuring 100% uptime · • Quarterly IPL, BRMS monitoring · • Get familiar with Springs environment ...
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Team Lead- Motor Design
4 hours ago
Bajaj Electricals Ltd Navi Mumbai, IndiaJob Title- Team Lead-Motor Design Engineer · Location- Navi Mumbai (R&D Sector) · Team Handling Role · Job purpose & Scope · To lead the team of Motor design and development for consumer appliances category. To develop and innovate motor designs like AC universal motor, Brushed/B ...
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Team Lead for Customer Service
3 days ago
Hexaware Technologies Navi Mumbai, IndiaTeam Lead for Customer Service (Domestic Voice process) · Role Specifications: · • Graduates · • 24/7 shifts with 1 rotational off · • On paper, 2+ years' experience as a Team Leader and, over all, 5+ years' experience should be there. · • The candidate should be from the custome ...
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Team Lead for Sales Insurance
3 days ago
Hexaware Technologies Navi Mumbai, IndiaTeam Lead for Sales Insurance (Domestic Voice process) · Role Specifications: · Shift · General shift -Day Shift · Voice/Non-Voice · Voice process · Domestic · Qualification · min 10+2 is mandatory · Key skills · Over all 3+ years of experinces and min 1 years as Team lead (sa ...
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Full Stack Team Lead
5 days ago
Kale Logistics Navi Mumbai, India permanentCandidate Background : · - Overall development experience of 10+ years · - Bachelor's degree in Computer Science, Software Engineering or a related area is preferred · - Minimum of 2+ years of Angular and 2+ years in .net Core development · - Smart, with good communication skill ...
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Project Coordinator-Team Lead
2 hours ago
BirlaSoft Navi Mumbai, IndiaRole: Project Coordinator – Digital · Responsibilities: · New initiatives / project in Digital and end to end coordination (requirement from Business till Delivery of solution) · Review, Share progressive update to respective stakeholders · .Digital project coordination · Plannin ...
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Team Lead Dot Net Developer
5 days ago
Hexaware Technologies Navi Mumbai, IndiaTeam Lead Dot Net Developer: · JD - .NET Developer · Exp – 6+ years · Notice period – immediate joiner or with lesser notice period · Job Description: · We are seeking a talented and experienced Senior .NET Developer to join our dynamic team. As a Senior .NET Developer, you wil ...
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Team Lead
56 minutes ago
NTT DATA, Inc. Mumbai, IndiaExperience :7-12 yrs · Team Leadership: · Lead, mentor, and supervise the service support desk team, ensuring a high level of motivation and performance. · Foster a collaborative and customer-focused environment within the team. · Conduct regular team meetings and training sessio ...
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Team Lead
3 days ago
SMEC Maharashtra, IndiaThe role: This is an exciting opportunity for an expatriate/international "Team Leader'' to join one of our Dam Rehabilitation Projects in India. · Key Qualifications, Knowledge, Skills and Experience: · He/ She should have a good academic background with degree in Civil Engineer ...
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Team Lead
5 days ago
Freelancer Neha Tripathi Mumbai, India permanentCompany Description: · CodersBrain is a global leader in IT services, digital and business solutions. We partner with our clients to simplify, strengthen, and transform their businesses. With a deep commitment to our clients, comprehensive industry expertise, and a global networ ...
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Team Lead
4 days ago
The Souled Store Mumbai, IndiaAbout Us · The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India's largest online merchandising platforms with licenses like Disney, Warner Bros., WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as sup ...
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Team Lead
21 hours ago
YES BANK Mumbai, IndiaCore Responsibilities · Portfolio Management and Deal Structuring · Structuring and restructuring of deals in such a way so that they meet the clients financial needs and requirement · Overseeing management of various portfolios handled by the section leaders and ensuring that ...
Team Lead - Navi Mumbai, India - Hexaware Technologies
Description
Job description:-
Experience:-
Desirable Experience 3 to 8 years as Team Leader on paper in BPO / Call Center.
Should have experience in handling teams
Should have prior experience of handling Voice Process Inbound process.
Responsible for meeting the SLA targets.
Should be aware of KRAS, KPIS, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula.
Analyzing and Forecasting Attrition(Team Level) - Inform PL/ PM As Required
Controlling Attrition at Team Level.
Controlling Absenteeism.
Responsible For Resource Utilization
Responsible For Maintaining And Updating Team Skills Matrix
Ensure schedule adherence and create an encouraging team environment
Ensures adherence to contractual SLAs and manages the overall workflow within the team
Analyses existing work practices (system and procedural) identifies and implements changes in areas of improvement.
Language:-
Excellent communication skills in English.
Qualification:-
Must be a graduate