Front Office Associate - Goa, India - Bloom Hotel Group

Bloom Hotel Group
Bloom Hotel Group
Verified Company
Goa, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Hotel Front Desk Associate responsibilities:

  • Performing all checkin and checkout tasks
  • Managing online and phone reservations
  • Informing customers about payment methods and verifying their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Salary:
₹12, ₹13,500.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Education:


  • Diploma (preferred)

Experience:

Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (required)

Speak with the employer
Expected Start Date: 18/02/2024
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