Localization Program Manager, LELI OPS - bangalore, India - ADCI - BLR 14 SEZ

Description

Selling Partner Services (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon's millions of selling partners.

We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.

Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

The SPS Language Experience, Localization and Insights (LELI) team develops high-quality, user-centered content for the companies and individuals who sell goods and services through Amazon, and for the team that helps sellers when they contact Seller Support.

The LELI Organization's goal is to remove language barriers between SPs and Amazon teams.
As a Localization Program Manager, you will be responsible for owning and managing medium to large localization initiatives.

You will be responsible for working with global editorial teams, project stakeholders, tech and product teams, and customers to define strategy, build project plans, report on milestones, and effectively communicate risk.

You will manage relationships with translation service providers and resources to ensure timely, high-quality global content. You will be responsible for educating our internal stakeholders on the benefits of a systematic localization workflow.

You will apply your expertise in the localization industry and good project management and organization skills to identify and solve for gaps in our standard processes.

Key job responsibilities

• Effectively manage localization projects from project intake to final delivery.
• Ensure a consistent global experience through application and ongoing iteration of our localization strategies.
• Work successfully with project partners and stakeholders across various locations and time zones.
• Contribute to development of localization standards, systems, and best practices.
• Partner with technology teams to drive improvements to existing tools or develop use cases for new technological solutions.
• Balance competing priorities through great time management, organizational skills, and judgment.
• Actively seek, clarify, and understand information from end users and stakeholders to drive quality and efficacy of localization processes and deliverables.

We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

• 2+ years of program or project management experience

PREFERRED QUALIFICATIONS

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document