Customer Care Executive - Ahmedabad, India - Zobone International Outsourcing Pvt. Ltd.
1 week ago
Description
Responsibilities:
- Work with the UKbased client (Property Management) Accounts & Lettings department.
- Work with the UKbased Ecommerce client (Back office Support).
- T ake Tenant and Landlord details and record the same in CRM.
- Deal with rental residential / HMO properties inquiries
- Handle basic accounting entries and generate statements for the UKbased property management client.
- Liaise with landlords and Tenants to keep records upto date.
- Perform errorfree data entry work for the UKbased Ecommerce client.
- Coordinate with senior staff and Team Leader on the floor to support both the projects.
- He/she may work as buffer staff on the project for the first few months to train him/ her for 360degree for both the processes across the project and then will be placed on the vacancy on the project. He / She should be ready to work dynamically.
Qualifications:
Bachelor's degree in any field or Fresher can apply.
1+ years of experience in customer service or a related field is Plus point.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite.
Salary:
₹18, ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- UK shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Experience:
- International voice process: 1 year (preferred)
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