Senior Applications Support Analyst - Pune - confidential

    confidential
    confidential Pune

    1 hour ago

    Full time Healthcare
    Description

    Key Responsibilities:

    • Act as technical lead and subject matter expert for production and manufacturing applications.
    • Resolve complex issues for third-party and custom applications.
    • Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions.
    • Lead large projects, system upgrades, and cross-site implementations.
    • Design, integrate, and upgrade new manufacturing systems, tools, and technologies into the existing IT ecosystem.
    • Document system configurations, support procedures, and issue resolutions.
    • Develop training strategies and support standards for end-users and team members.
    • Mentor support team members, review work quality, and define IT support standards.
    • Maintain advanced understanding of custom database-driven applications.
    • Apply advanced knowledge of programming/scripting languages (SQL, Python, .NET, Java).
    • Ensure adherence to software development life cycle (SDLC) and change control processes.
    • Utilize advanced knowledge of Manufacturing Execution Systems (MES), ERP platforms, and third-party database-driven applications.

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