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    Ops Consultant - Pune, India - Mphasis

    Mphasis
    Mphasis Pune, India

    Found in: Talent IN C2 - 3 days ago

    Default job background
    Full time
    Description

    Role overview

    This individual will provide domain knowledge experience and input to the project. They will be responsible for defining business processes and aligning them to the needs of the business function whilst also being aligned to the day-to-day platforms being used. The individual will bring a continuous improvement mindset and seek ways to make the function &/or software more effective & efficient. The individual will importantly be the link between the colleagues within the function and the project technology team

    Skills & experiences

    Must have

     Strong knowledge of operational processes & systems

     +5 years working for an insurer or insurance broker

     Strong knowledge Premium Processing (esp open market)

     Experience of London Markets

     Strong knowledge of compliance and operational risk

     +2 years' experience in operational improvement role

     Strong relationship building skills

    Preferred

     Degree educated

     Worked as a Senior Technician or Team Leader within a Premium Processing function

     Strong knowledge of Premium Processing from a bordereaux perspective

     Worked as part of a change function (in either PM or BA type role)

     Ability to define, design functional specification, user stories and E2E process journeys for design and implementation

     Knowledge of other insurance related functions such as

    o IBA

    o Claims

    o Middle Office

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