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Gurgaon

    Associate, Client Delivery - gurgaon, India - Standard Chartered Bank

    Standard Chartered Bank
    Standard Chartered Bank gurgaon, India

    1 week ago

    Standard Chartered Bank background
    Full time
    Description

    Role Responsibilities

    Business

    Manage the assigned portfolio for NTB Onboarding and CDD/GIC /SRAF reviews

  • Onboarding within TAT
  • Manage the end to end onboarding process till S2B implementation
  • Timely initiation and completion of all horizon cases including trigger reviews
  • Understand the risk framework and keep abreast of all relevant policies, processes, DOIs

    • Manage the assigned portfolio for completing credit documentation

  • Adherence to laid down policies, processes and risk framework
  • Manage the end to end process from BFL to SCC issuance till custody of original documents
  • Update required datapoints, as prescribed

    • Deliver on all actionables pertaining to other activities including in-country (as applicable) such as Off-boarding, static data maintenance, updation of stock statement/insurance, valuations, GST/Aadhar/LEI updations, Statutory orders, AC/BC issuance etc

  • Update on applicable policies and processes
  • Constant engagement with RM/ARM/Clients/CET/CDD risk manager etc
  • Timely responses to regulatory authorities
  • Escalate issues well in time

    • Improve efficiency, productivity and service quality

  • Ensure minimum reworks for CDD reviews and other activities
  • Score as per defined norms in the monthly scorecard and productivity score in tableau/databox
  • # Work to improve client experience through superior service and timely completion of various jobs assigned
  • Change projects, remediations/smoothening
  • Effective 'working together' with stakeholders

    • Governance

    Governance and risk management

  • Adherence to all defined risk parameters
  • Closure of CORC / BORC escalation cases
  • Deliver strong governance and execution for regulatory processes, including FATCA, CRS, FM account opening etc
  • Work on all COBAM related (data/regulatory/CDD etc) remediations as agreed with group and country governance forums.
  • represent IMO and complete actionables from governance/other forums such as BORF, CFCRC, SRM, CEF etc

    • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    • QUALIFICATIONS

    TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

  • EDUCATION POST GRADUATE WITH 4 TO 5 YEARS OF EXPERIENCE

    • Our Ideal Candidate

  • Basic knowledge on Banking Operations
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