Telesales Executive - Bengaluru, India - Matrimony
Description
Role Overview:
The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect
Key Responsibilities:
- Responsible for making outbound calls and regular follow up on leads assigned
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
- Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential
- Explaining the product features in detail and how to use the packages
- Understand the Customer requirements, encourage them to upgrade / renew
- Strictly adhere to the process requirements
- Strictly adhering to the process and quality requirement
- Document call information according to standard operating procedures
- Input appropriate dispositions for the call transactions in the CRM
- Ensure all disciplinary and call input parameters are met daily Skill and Competencies required: Functional
- Customer Orientation
- Language skills
- English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills
- MS Excel, Word
- Objection Handling
- Influencing Skills Behavioral
- Values
- Integrity / Honesty / Respect
- Communication
- Oral & Written skills / Listening
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Selfdriven / Initiative
- Ability to manage stress
- Willingness to learn
Job Types:
Full-time, Regular / Permanent
Salary:
₹13, ₹14,250.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Sales (required)
- Telemarketing (required)
Language:
- Kannada (required)
- English (required)
Speak with the employer
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