Telesales Executive - Bengaluru, India - Matrimony

Matrimony
Matrimony
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Role Overview:
The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect


Key Responsibilities:

  • Responsible for making outbound calls and regular follow up on leads assigned
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
  • Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential
  • Explaining the product features in detail and how to use the packages
  • Understand the Customer requirements, encourage them to upgrade / renew
  • Strictly adhere to the process requirements
  • Strictly adhering to the process and quality requirement
  • Document call information according to standard operating procedures
  • Input appropriate dispositions for the call transactions in the CRM
  • Ensure all disciplinary and call input parameters are met daily Skill and Competencies required: Functional
  • Customer Orientation
  • Language skills
  • English / Regional language
  • Telemarketing / Selling Skills
  • Basic computer skills
  • MS Excel, Word
  • Objection Handling
  • Influencing Skills Behavioral
  • Values
  • Integrity / Honesty / Respect
  • Communication
  • Oral & Written skills / Listening
  • Business / Telephone Etiquette
  • Influencing Skills
  • Empathy
  • Selfdriven / Initiative
  • Ability to manage stress
  • Willingness to learn

Job Types:
Full-time, Regular / Permanent


Salary:
₹13, ₹14,250.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Sales (required)
  • Telemarketing (required)

Language:


  • Kannada (required)
  • English (required)

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