Pre Sales - Pune, India - Whitehills Interior

Description

Pre-Sales
Job Type:Full Time
Job Location:Pune- AS A PRE SALES EXECUTIVE, YOU WILL- Make outgoing calls to potential customers to schedule high quality leads for sales.

• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to up sell services when they arise.
• Follow up with potential customers in a timely manner if necessary.
• Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Possess strong knowledge of interior design services to identify customer needs when qualifying them.
• Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Maintain regular attendance and punctuality.

• Graduate in any stream
• Familiar with CRM & cloud telephony systems and practices
• Customer focused and adaptable to different personality types
• Have the ability to multitask, set priorities and manage time effectively
• Possess previous experience in a call centre dealing with Indian consumers.
• Superior listening, verbal, and written communication skills
• Proficient in spoken English with proper grammar