Loan Officer - Navi Mumbai, Maharashtra, India - CRUTZ LEELA

CRUTZ LEELA
CRUTZ LEELA
Verified Company
Navi Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Division:
Lead Management System


Designation:
Loan Officer (Home Loan - Sales)


Location:
Mahape

  • Navi Mumbai
Experience: 1-3 years


ROLES & RESPONSIBILITIES:

  • Prospecting with suspect leads. A suspect is a person who has still not decided on taking a
loan.


  • Converting a suspect to a prospect

This involves the following:

  • Establishing contact with the prospect, this could involve several calls and may need a
call at a time beyond office hours.

  • This will also involve making calls at different times in order to achieve success.
  • Need Analysis
  • Eligibility Profiling
  • Setting up an appointment
  • Follow up with the prospect post every meeting with the sales officer until conclusion.
  • Basis feedback from the prospect, seek interventions from the senior sales resource or by
your own-self in satisfying customer needs with the objective of converting the prospect to

a customer


  • Responsible for conversion of suspects to prospects to customers
Provide support to the sales team in increasing conversions by:

  • Prompt calling to all suspects / prospects
  • Timely follow up with all prospects
  • Cordial relationships with the sales officer mapped.
  • Collaboration with the sales officer in providing feedback.
  • Responsible for complete knowledge of company products and policies as well as those of
competition

Responsible for quality of the conversation, which entails the following:

  • Accuracy
  • Product Knowledge
  • Appraisal Skills
  • Punctuality & TOS
  • TAT commitments
  • Ability to handle objections
  • Updating the software. You must capture your conversation with the customer effectively
such that a third person is able to carry on the conversation with the customer where you

left off.

Generating References:
The quality of your conversation and your ability to connect with

the customer is also reflected in the number of references that you generate.


  • Providing market feedback to the supervisor: It is important to share with your supervisor
any trends that you come across whilst speaking to a prospect. Examples could be

objections from prospects regards the processing fee being charged


Job Types:
Full-time, Permanent


Salary:
₹200, ₹250,000.00 per year


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

- total work: 3 years (preferred)


Work Location:
In person


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