Administration Assistant - Bengaluru, Karnataka, India - SuperSeva Global Services Pvt Ltd

SuperSeva Global Services Pvt Ltd
SuperSeva Global Services Pvt Ltd
Verified Company
Bengaluru, Karnataka, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Superseva is hiring Administrative assistant role for its MNC client


Exp:

  • 1+ years

Salary:


  • 3 LPA


Location:

  • WMMR+3W2, New Horizon College Rd, Kaverappa Layout, Kadubeesanahalli, Kadabeesanahalli, Bengaluru, Karnataka 560103

Shift:

  • Rotational Shift

No of days working:

  • 6 Days

Notice period:

  • Max 15 Days

Gender:

  • Male

Skills:

  • Excel, Advance Excel
Roles and Responsiblities

Provide frontline support and assistance to users via various communication channels such as phone,

  • Respond promptly to user inquiries, technical issues, and service requests.
  • The Advance Excel Knowledge is a must.
  • Troubleshoot and diagnose problems reported by users and provide timely resolution or escalation.
  • Document all interactions with users, including details of issues reported and actions taken for
resolution.

  • Guide users through troubleshooting steps and provide clear instructions to resolve issues
independently.

  • Collaborate with other support teams or technical experts to resolve complex issues and escalate
unresolved problems as necessary.

  • Stay updated on product updates, enhancements, and new features to provide accurate information
to users.

  • Participate in training sessions and knowledgesharing activities to improve help desk performance
and customer satisfaction.


Salary:

₹8, ₹25,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Application Question(s):

  • How many years experience you have in Advance excel

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

Shift availability:

  • Overnight Shift (preferred)
Work

Location:
In person

Application Deadline: 12/04/2024

Expected Start Date: 10/04/2024
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