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    Customer Service Representative - Navi Mumbai, India - Talent search Associates

    Talent search Associates
    Talent search Associates Navi Mumbai, India

    3 days ago

    Default job background
    Full time
    Description

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

    Answer customer queries professionally through all the servicing

    channels and provide information / resolutions within the specified

    turnaround time.

    Record and categorize all customer interactions.

    Interact with internal department for query resolution, maintain

    regular follow-ups.

    Provide regular updates to the Customer for attempted open cases.

    Adhere to the servicing escalation matrix so that specified TATs

    HSC With 1 Yr Experience

    Salary upto 4 Lac for experience

    For fresher 20000/-



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