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Gurgaon

    Voice Process - Gurugram, India - Hemocean Outsourcing

    Hemocean Outsourcing
    Hemocean Outsourcing Gurugram, India

    2 days ago

    Default job background
    Full time
    Description

    Company Overview

    Hemocean Outsourcing is a leading staffing and recruiting company that specializes in training and placement services. With a strong team of professionals, we provide top-notch positions with attractive packages. We operate year-round to bridge the gap between graduates and companies.

    Job Overview

    We are hiring for the role of Voice Process in our company. This is a Full-Time position based in Gurgaon, Haryana, India. The selected candidate will be responsible for handling customer calls and providing excellent service. This is a great opportunity for freshers with less than 1 year of experience to join our team.

    Qualifications and Skills

    • Excellent communication skills in English and Hindi
    • Strong problem-solving abilities
    • Ability to work in a fast-paced environment
    • Good listening skills
    • Basic computer knowledge
    • Previous experience in customer service is a plus
    • Fresher can also apply

    Roles and Responsibilities

    • Handle incoming customer calls and resolve queries
    • Provide information about products and services
    • Upsell products and services to customers
    • Gather customer feedback and escalate issues, if required
    • Maintain a high level of customer satisfaction
    • Adhere to company policies and procedures
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