Accounting Support A1-fin - Bengaluru, India - Oracle

Oracle

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Ensures that revenue is recognized in accordance with Corporate and SEC standards. Provides direction to sales organization prior to contracts being concluded.

Global Order Management

Global Order Management Team is responsible for validating and processing executed contracts in accordance with the established procedures, policies and standards.

This involves liaising with various cross-functional stakeholders including Sales, Partners, Business Finance, Business Practices, upstream and downstream processes to ensure timely and accurate order processing and revenue recognition.

This team manages online and offline submissions for License, Hardware, Cloud, Support Renewal and Education

Job Role

Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
HW/License/Cloud/Support Renewal/Edu
Identify queries on noncompliant requests; work with the right stake holders to resolve them by providing details on possible resolution
Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
Adherence to compliance guidelines including SOX, internal & external compliance audits
Constantly strives to enhance technical and process knowledge; participate in assessment programs updates, LLC, etc.
Meet the defined KPIs
Input Quality, Output Quality, Efficiency & Turn Around Time
Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)

Key Skills

Strong communication skills [Verbal and Written]
Skill to interact with diverse stakeholders and departments across cultures, internationally
Problem Solving and Decision Making skills
To recognize deviations from standard practices and analyze situations to make decisions

Innovation

Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement.
Ability to consistently meet deadlines and achieve goals
Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point

Key Competency