Front Office Executive - Lucknow, India - Divine Heart & Multispeciality Hospital

Divine Heart & Multispeciality Hospital

Verified Company

Lucknow, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

F RONT OFFCIE STAFF

To welcome the customers warmly.
To find out the needs of patients and customers and extend all assistance.
To perform OP registration / IP Registration.
Old OP registration / renewal.
To issue files to corresponding OP'S.
To arrange trolley, wheel chair etc to patients.
To provide proper direction and guidance to patients.
To maintain all doctors / visiting doctors information.
To maintain the extension number of each section.
To maintain the phone numbers of doctors / staff./ other Hospitals with specialty/ Essential Services.
To perform IP registration.
To arrange room for IP Patients.
To maintain the up to date information of room availability.
To handle enquiries.
To prepare bill of lab tests (and discharge bill preparation in night time.
To maintain the up to date information of IP patients.
To coordinate with patient discharge.
Handling of inward and out ward communication.
Maintaining records relating to diet indents, general supplies, drug, surgical consumables, ward equipment etc.
Follow up of routine ward activities.
Ensure cleanliness of various sections.
Ensure waste management in wards.
Ensure patients satisfaction in nursing services.