- Excellent communication skills, both verbal and written.
- Strong problem-solving and decision-making abilities.
- Ability to multitask and prioritize tasks effectively.
- Good computer skills and proficiency in MS Office.
- Strong attention to detail and accuracy.
- Ability to work in a team and collaborate effectively.
- Patience and empathy in dealing with customer queries and complaints.
- Flexibility to work in shifts and handle a high volume of customer interactions.
- Handle customer inquiries and provide accurate and timely responses.
- Assist customers in navigating our website and using our learning platforms.
- Resolve customer complaints and ensure customer satisfaction.
- Collaborate with other team members to improve customer service processes.
- Maintain customer records and update databases with relevant information.
- Identify and escalate issues that require additional support or intervention.
- Provide feedback on customer trends and suggest improvements to enhance the customer experience.
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Customer Service Specialist
1 day ago
Larn Learning Solutions Kochi, India Full timeCompany Overview · Larn Learning Solutions is a staffing and recruiting firm with a focus on providing learning solutions to individuals and organizations. With a team of dedicated professionals, we strive to deliver the best training and staffing services to our clients. · Job O ...
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Marketing Specialist
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The AFC India Kochi, IndiaCompany Description · The AFC India is a Quick Service Restaurant (QSR) brand that specializes in unique Fried chicken recipes. Established in 2017, The American Fried Chicken quickly became a favorite among fried chicken enthusiasts. Based in Kochi, AFC India is known for its ex ...
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HR Manager
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NET Developers
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SPG Consulting Solutions Pvt Chennai/Cochin/Kochi/Bangalore, India permanentJob Description : · 5+ years of hands on expertise in Automation script development Selenium (Java). · - Experience in developing/maintaining Selenium automation framework · Hands on experience with SQL, Jenkins, Maven, Bitbucket. · - Experience in Microsoft Azure is a plus · E ...
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HR Manager
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NET Developers
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Unity Infotech Kochi, IndiaUnity Infotech · has multiple opportunities in · Microsoft .NET · and is hiring for the following roles for its · Banking , · FinTech · & · Payments · practices: · Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2) · Work · Location : Ko ...
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Firewall Security Engineer
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Sales Support
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Guardian Angel Homecare Private Limited Ernakulam, India Part timeThe Company: Guardian Angel Home Care (GAHC), is one among the only 5 QAI accredited Home Healthcare organizations in the country and the only one in Kerala. GAHC is charting its transformation journey and is looking for motivated, self-driven, young and energetic professionals w ...
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Deputy Manager
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Alight Kochi, India OTHERThe Role · As part of it's continued growth within the Alight Kochi shared services division, Alight are now seeking a commercially minded Finance Specialist to join the R2R / controllership Finance team. · ■ This role will be an integral part of a finance team dedicated to prov ...
Tata croma Customer Service Specialist - Kochi, India - Larn Learning Solutions
Description
Company Overview
Larn Learning Solutions is a staffing and recruiting firm with a focus on providing learning solutions to individuals and organizations. With a team of dedicated professionals, we strive to deliver the best training and staffing services to our clients.
Job Overview
We are hiring Customer Service Specialist role for New Store Opening (NSO) of Tata Croma. Tata Croma is an electronic & consumer durables store. This is a full-time position based in Tripunithura, Cochin, Kerala, India. We are looking for a dynamic fresher or experienced candidate interested in sales in retail customer service sector.
Qualifications and Skills
12th Pass/ undergraduate / Undergrad / Graduate
Roles and Responsibilities