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    SIP Test Engineer - Noida, India - 3C Logic

    3C Logic
    3C Logic Noida, India

    4 days ago

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    Description

    Who we are :

    At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport. 3CLogic is a fast growing, ventured-backed, SaaS "startup" with our headquarters in Rockville, Maryland (US) and other office in Noida, Uttar Pradesh (India). Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we continue to build our safety-first hybrid remote and in-person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located.

    What we do :

    3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and Global 2000 organizations worldwide - think 7-Eleven, Swiss Railways, Regeneron, Northeastern University, Hyatt Hotels, or LabCorp. Organizations leverage our technology and services every day to increase the quality of service to their customers/employees, improve the performance of the agents serving them, lower their operational costs, and optimize how easy it is to analyze and manage it all. We make calling for help a positive experience and efficient channel for everyone

    A strategic ServiceNow and SAP partner, 3CLogic is paving the way for organizations to digitally transform customer and employee experiences, deliver conversational voice self-service offerings, enable remote work at scale, and leverage AI to drive better business outcomes.

    • At the center of a massive market trend and opportunity between CRM and CCaaS projected to grow 15-18% Y/Y though 2028
    • 160% ARR Core Revenue growth in 2021
    • 37% company employee growth in 2021
    • Runner-up Constellation Research Enterprise Award for Best Partnership (ServiceNow & 3CLogic) 2021
    • WFH policy, healthcare, subsidized training and certifications, offsite company events, and more
    Qualification : B.Tech/MCA

    Experience :     2- 4 Years
    • Strong knowledge of SIP/Networking is required.
    • Strong knowledge on testing life cycle and Agile is required
    • Experience with SIP, Opensips/Freeswitch/Asterisk and understanding of networking is required.
    • Good understanding of SIP call flow or similar protocol knowledge is required .
    • Strong knowledge on protocols like TCP , UDP , WSS is required .
    • Familiarity with Linux must be needed .
    • Ability to create scripts in shell , python
    • Familiarity with various operating systems and platforms
    • Strong understanding of network testing tools like wireshark, tcpdump, winscp
    • Knowledge of Tools like : Nagios , Kibana and Elasticsearch will be a plus .
    • Knowledge on call center applications will be a plus point .
    • Understanding of the AWS cloud management system will be an advantage .
    • Problem-solving aptitude
    • Knowledge on docker, Kubernetes will be an advantage
    )
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