Housekeeping Associate - Hyderabad, India - Holiday Inn Express and Suites

Holiday Inn Express and Suites
Holiday Inn Express and Suites
Verified Company
Hyderabad, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Room Attendant Job Description and Person Specification

Job Duties

  • Efficiently cleans assigned number of rooms per day keeping within departmental standards.
  • Ensures all assigned service areas are clean and tidy at all times including disposing of all rubbish appropriately.
  • Ensures all assigned areas are kept clean, safe and hygienic.
  • Ensures additional cleaning programs are undertaken as directed and to the performance standards required.
  • Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift.
  • Ensures housekeeping trolleys are neat and tidy at all times.
  • Advises Supervisor/Manager of any stock shortages, therefore minimizing delays in servicing rooms.
  • Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner.
  • Takes personal responsibility to ensure maximum guest satisfaction at all times.
  • Places all soiled linen in appropriate storeroom as soon as removed from guest room.
  • Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift.
  • Secures guest rooms, ensuring all doors and windows are closed when room clean is complete.
  • Completes start and finish times for each room cleaned on worksheet.
  • Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times.
  • Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
  • Ensures grooming, hygiene and safety procedures are maintained according to Policy and procedures.
  • Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.
  • Attends departmental briefings, training, meetings etc. as directed by the Supervisor/Manager ensuring all relevant information is passed on.
  • Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.
  • Promotes and encourages a strong team work ethic.

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹11, ₹19,000.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Flexible shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance
  • Yearly bonus

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Speak with the employer

  • Health insurance

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