Housekeeping Associate - Hyderabad, India - Holiday Inn Express and Suites
![Holiday Inn Express and Suites](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
4 weeks ago
Description
Room Attendant Job Description and Person Specification
Job Duties
- Efficiently cleans assigned number of rooms per day keeping within departmental standards.
- Ensures all assigned service areas are clean and tidy at all times including disposing of all rubbish appropriately.
- Ensures all assigned areas are kept clean, safe and hygienic.
- Ensures additional cleaning programs are undertaken as directed and to the performance standards required.
- Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift.
- Ensures housekeeping trolleys are neat and tidy at all times.
- Advises Supervisor/Manager of any stock shortages, therefore minimizing delays in servicing rooms.
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner.
- Takes personal responsibility to ensure maximum guest satisfaction at all times.
- Places all soiled linen in appropriate storeroom as soon as removed from guest room.
- Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift.
- Secures guest rooms, ensuring all doors and windows are closed when room clean is complete.
- Completes start and finish times for each room cleaned on worksheet.
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times.
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
- Ensures grooming, hygiene and safety procedures are maintained according to Policy and procedures.
- Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.
- Attends departmental briefings, training, meetings etc. as directed by the Supervisor/Manager ensuring all relevant information is passed on.
- Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.
- Promotes and encourages a strong team work ethic.
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹11, ₹19,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Speak with the employer
- Health insurance
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