Telesales Executive - Mumbai, Maharashtra, India - Efficace Solutions
Description
Job Title:
AM - Tele Sales
Experience: 0-1 year into similar field
Skills required:
- Excellent English communication
- Comfortable with cold calling
- Convincing skills
- MS Excel
Roles and Responsibilities:
- Conduct cold calls to potential clients to introduce our membership plans.
- Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all interactions.
- Provide exceptional customer service by promptly responding to inquiries and resolving any issues or concerns that may arise.
- Collaborate with the sales team to develop and implement telesales strategies that align with company goals and objectives.
- Meet and exceed individual and team targets, consistently achieving set sales quotas and KPIs.
- Continuously update knowledge of products, services, and industry trends to effectively promote and cross-sell company offerings to clients.
- Understand customer needs and recommend suitable membership packages accordingly.
- Achieve monthly and quarterly sales targets as set by the sales management team.
- Utilize CRM software to manage and track sales leads, customer interactions, and follow-ups.
- Provide feedback on customer interactions and sales processes to help refine strategies and improve customer satisfaction.
Who can apply:
- Those who are from or open to relocate to Mumbai and neighbouring cities
- Bachelor's degree in Business, Marketing, or a related field
- Excellent communication skills with a confident and friendly telephone manner
- Strong interpersonal skills and the ability to build rapport quickly
- Goal-oriented mindset with a desire to achieve and exceed targets
- Eagerness to learn and develop a career in sales
Job Types:
Full-time, Permanent
Salary:
₹200, ₹300,000.00 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Quarterly bonus
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
- Sales: 1 year (required)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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