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    Network Engineer - Chennai, India - Movate

    Movate
    Movate Chennai, India

    1 month ago

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    Description
    Greetings from Movate(formerly CSS Corp)


    Job Profile :
    TAC - Network Engineer

    Location :
    Chennai - Ambattur

    Shift :
    Rotational Night Shift

    Work Model :
    Work from office

    Looking for Immediate joiners only.

    Drop your resumes @


    Job Responsibility:
    all Level 1 issues from the customers and driving satisfactory resolution of the issues.
    Product, Codes and Configuration issues
    consistent customer satisfaction
    all communication with customers in the CRM
    with international customers (via Phone Support)
    handoff (escalation) of cases that require technical or political to L2 TAC


    Primary Skills:
    OSI layers – detailed understanding of each layer's function and relevant protocols that operates at each level
    TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism
    MAC header structure and use of each fields
    IP header structure and use of each fields
    ARP – how ARP works in a Layer 2 and Layer 3 communication
    Mac address table fields and how a switch uses MAC table for switching decisions
    ARP table and how a switch uses ARP table
    Routing Table fields and how a Router uses routing table for routing decisions
    DHCP protocol messages (clear understanding of DORA process)
    DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
    thorough understanding of Broadcast domain and Collision Domain
    thorough understanding of Unicast, Multicast and Broadcast traffic
    thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
    thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
    Difference between Routing and Routed protocols
    Good troubleshooting approach (from Level 1 to 7 of OSI)
    How ARP learns the mac address in same subnet and different subnet
    Difference between hub,layer2 switch and layer 3 switch and router
    DHCP DORA process sender IP,mac and port number and destination IP,mac and port number


    OSI:
    how to troubleshoot in network with help of OSI model.
    Data link header
    Ip header
    TCP header

    If interested, Please share the below details:
    Total years of experience –
    Relevant years of experience -Current CTC –
    Expected CTC –
    Notice Period –
    Current Location –
    Reason for job change –
    DOB –
    Ready to work from Chennai office -Comfortable to work in night shifts/rotational offs -

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