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    Team Leader Operations - Jaipur, India - Career Uplifters Placement Services

    Career Uplifters Placement Services
    Career Uplifters Placement Services Jaipur, India

    3 days ago

    Default job background
    Full time
    Description

    Graduate with minimum 2-5 years experience in inbound voice process in BPO

    domain of which 1-2 years should be in a customer service team handling

    capacity.

    Good communication skills in English and Hindi.

    Excellent interpersonal skills, coordination skills, team management skill

    Good knowledge about the product and working of business and standards

    Responsible for meeting performance targets by coaching and managing teams

    Person must make efforts to ensure that all members adhere to SLAs.

    Manage the team and control the Shrinkage / attrition rates.

    Data management and analysis

    Basic computer skills- Ms Word, Excel, PowerPoint.

    Self-driven


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