Customer Delight Executive/officer - Ahmedabad, Gujarat, India - Client by Synergy Resource Solutions
Description
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.Our client is a is a world leader in cord blood banking.
Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application.
Job Position - Customer Delight Executive/OfficerExperience: 0 - 2 Years
Department:
Sales
Qualification - Graduate
CTC - Best in industry
Location - Ahmedabad
Job Timings -9am to 6pm
Working days - 6 days (Monday to Saturday)
Job description
Functional Skills and Capabilities
Behavioural
Good Communication skills-(English mandatory)
Excellent Interpersonal skill
Positive Attitude
Functional
Good knowledge about Stemcell Banking
Well acquainted with hospital policies/protocols
Key Responsibilities
To explore the possibilities of having hospital / clinic/ gynaecologist tie-ups.
To meet and discuss with Gynaecologists on latest stem cell development.
Generating leads through hospital/clinics.
Giving presentation to the expecting parents.
Responsible for opening counselling sessions.
Responsible for enrolments and payment collections.
Ensuring to place the marketing material at the clinic.
Conduct and participate in the hospital activities like ANC and Baby Shower.
Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
Updating leads/presentations/enrolments in the system on a daily basis.
To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients
To do regular follow-ups for the prospects.
Responsible for getting Google reviews and client & doctor testimonials.
To qualify for the special incentives and the contest rolled by the company.
Ensuring to follow the company protocols and systems.
Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager.
Benefits:
Mediclaim
PF and gratuity
Job Types:
Full-time, Permanent, Fresher
Salary:
₹25, ₹35,000.00 per year
Schedule:
- Day shift
- Fixed shift
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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