Customer Service Executive - Panchkula, India - Finscope

Finscope

Verified Company

Panchkula, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Ability to effectively communicate his/her thoughts in a well-organized manner

Example:

Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.

Friendly and upbeat style
Ability to handle difficult or irate customers effectively
Ability to set expectations and deliver information in a positive and articulate way
Investigates and takes action to meet customer's needs
Solves routine problems effectively, gathering the information necessary from the customer
Applies systematic approach to solving problems
Professional and positive in interactions with others and is able to establish rapport quickly
Treats others with courtesy and respect
Able to adjust his/her behaviour and communication to accommodate working styles and perspectives of diverse individuals