Enterprise Training - Mumbai, India - Fiserv, Inc.
Description
Job Summary:
- Role is of Learning & Development Sales Trainer to work with our sales teams in a focused effort to promote strong sales performance across the business.
- The role will support the development of knowledgeable bestinclass sales people whose understanding of their industry, product offering and market is part of our competitive advantage.
Responsibilities:
- Create learning strategy/roadmap for 3 years.
- Develop, Design and deliver
_sales/knowledge specific learning and development programs _that meet the business and individual needs specifically in a B2B environment. - Collaborate with regional sales leadership team and shared services to ensure sales learning & development supports individual business goals and strategic objectives.
- Primarily responsible for implementing the Corporate Training / L&D Strategy across the organization which would include:
- Detailed training need analysis (TNA);
- Identifying, acquiring & developing appropriate training materials for imparting Industry, Product and Compliance knowledge;
- Develops/designs training high quality visuals/program materials in partnership with business partners (e.g., marketing and product leaders) leveraging adult learning theory and a mix of approaches (e.g., online versus in class)
- Training delivery: effective training delivery by engaging with the audience, be prepared/knowledgeable, facilitates interaction, responds to questions appropriately, partners with expert faculty as needed;
- Training budget: Managing the training budget for 0% expense growth in partnership with the business, prioritize training requirements keeping in mind the needs of the business and budgetary constraints;
- Prepare training calendar and communicate the same to all functional heads;
- Deliver classroom and elearning trainings;
- Comprehensive evaluation to understand the effectiveness of the learning delivered as part of an ongoing effort to constantly improve our L&D offering.
- Conduct a cost benefit analysis of training conducted from effectiveness, monetary and time perspective
- Take initiative and can work independently, multitasks, detail oriented and strong project management skills, collaborate and build relationships and interact effectively with senior leaders.
- Also responsible for development and delivery of the Induction and ongoing Performance Development of all levels of our sales organization.
- Proactively collaborate with business partners, internal stakeholders and Subject Matter Experts to ensure content is up todate and accurate for all deliveries
- Ensure that all training materials are developed in line with agreed formats
- Develop generic and specialist knowledge building which can be adapted across our APAC market
Requirements:
- Bachelor's degree required with a minimum of 1417 years of related training and/or sales experience.
- Knowledge of Consultative Sales Techniques and Methodologies.
- Training experience in both B2B Telesales and Field Sales environments essential.
- Ability to develop Sales coaching programs and Coaching Skills transfer.
- Previous experience of curriculum design essential.
- Should preferably be a certified trainer.
- Should be selfmotivated, organized and proactive individual with strong communications, interpersonal & presentation skills.
- Expert level ability in Microsoft tools (especially PowerPoint and Excel), experience with webbased learning tools (e.g., Adobe Connect etc).
More jobs from Fiserv, Inc.
-
Professional, Collections
Gurgaon, India - 1 day ago
-
Customer Service
Thane, India - 1 day ago
-
Systems Support
Chennai, India - 1 week ago
-
Technology - Summer Intern
Noida, Uttar Pradesh, India - 6 days ago
-
Business Process Analysis
Thane, India - 1 week ago
-
Advisor, Scrum Master
Chennai, India - 1 week ago