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    Service Now PLatform Engineer/Developer - Delhi, India - ANZ

    ANZ
    ANZ Delhi, India

    2 weeks ago

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    Description
    At ANZ our purpose is to shape a world where people and communities thrive.

    We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

    Looking for ServiceNow Experienced Candidate for the position of Engineer in Platform Services under ESM Domain

    Role Location :
    BengaluruRole Type : PermanentShift Schedule : General

    Strong knowledge on ServiceNow Property Application & Platform AdministrationSelf-starter with ability to multitask, and effective time management skillsStrong team player, ability to work independently and in a team as well, ability to adapt to a rapidly changing environment, commitment towards learning

    About You

    To grow and be successful in this role you will ideally bring the following:
    4+ Years of Total Experience with 2+ Years in ServiceNow PlatformProviding Support and Maintenance of Property application Operating Environments.
    Being responsible for Lifecycle Management of all Property Engineering services, applications and platforms.
    Ensuring lifecycle processes are followed, with rigorous testing, formal pilot/Proof of Concept, and service transition processes followed.
    Ensures product continuity for engineering services and platforms.

    Build strong relationships and work with IT personnel and our customers to understand the business requirements of the provided servicesProvide escalation point from 3rd level Support.

    Utilises tools and practices to build, verify and deploy solutions in the most efficient ways, enhancing tech division capabilitiesImplements a culture within the Tribe and the Chapter, encouraging best practices around reviews, quality and documentationProvide proactive management of applications, preventive maintenance, physical and data security and vulnerability managementDevelop re-usable processes for new products and services.

    Creates estimates and continuously reviews demand within the individual Squads/teamsWhat will you bring?


    ServiceNow knowledge usefulSupport of SaaS- based productsKnowledge of Property Technology tools in the marketIdeally you have working knowledge of ITIL Management processesUnderstand customer needs to make sound judgmentsDevelop systems integrations and process automation - fully utilizing the platform's workflow capabilitiesExcellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow featuresYou have strong interpersonal skills and ability to successfully manage customer and stakeholder relationshipsDesign, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scriptingIdentify and resolve any performance issues or bugs in the Now mobile app, ensuring it operates smoothly and efficientlyCustomize and extend the ServiceNow Now mobile app to meet specific business requirements, including adding new features and functionalities.

    Stay up-to-date with ServiceNow Now mobile app development trends and best practices, and proactively propose improvements to enhance the app's capabilitiesProvide overall support, administration, and maintenance of the ServiceNow platform and ServiceNow applications such as ITSM, Workplace & Reservation Management, etc.

    Monitor health, usage, and overall compliance of ServiceNow and its applications; coordinates application and platform patching and upgradesPerform application development and maintenance, including development of new features and enhancements to existing applications through platform configuration and customizationMicrosoft Product Knowledge

    You must have excellent knowledge of the following Microsoft products:

    Microsoft Windows Desktop products e.g. WIN10 & WIN10 VDI'sMicrosoft Windows Server products e.g.


    W2012R2/2016/2019/SQ:
    serverMicrosoft Active Directory and Azure ADMicrosoft BackOffice productsMicrosoft Graph API

    So, why Join us


    ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets.

    With more than 7,500 people, our Bengaluru team is the bank's largest technology, data & operations centre outside Australia.

    In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world.

    Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be.

    We're proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.


    We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it).

    Our people also enjoy a range of benefits including access to health and wellbeing services.

    We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself.

    If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

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