Tele Collection Executive - Noida, Uttar Pradesh, India - Helpmate solution
Description
TELE EXECUTIVE (FEMALE)Job Title :
Tele-sales Executives
Department :
Sales & Mktg Department
Age : 25-32
Reporting :
Director
Pay Strecture :
Salary Range
Education :
+2/Graduate
Gender :
Female
Experience : 3+ years
Technical Skills :
MS Office/Tally/CRM
Communication :
Strong Verbal speaking
Langaude :
English/Hindi
Job Summary:
We are seeking an enthusiastic Telesales Representative Female to contribute to our company's sales efforts.
As a Telesales Representative, you will be responsible for closing verifying & leads/sales deals over the phone and maintaining strong customer relationships.
Your excellent communication skills and ability to handle objections will be key to your success.Responsibilities:
- Contact potential or existing customers to inform them about our products or services using predefined scripts.
- Answer questions about our offerings and the company.
- Work on leads verifying them and passing to the sales team.
- Direct prospects to the field sales team when necessary.
- Enter and update customer information in the database.
- Take and process orders accurately.
- Handle grievances to maintain the company's reputation.
- Go the "extra mile" to meet sales quotas and facilitate future sales.
- Keep records of calls and sales, noting useful information.
Requirements and Skills:
- Proven experience as a telesales representative or in a similar sales/customer service role.
- Track record of successfully meeting sales quotas, preferably over the phone.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent command of English.
- Strong communication and interpersonal skills.
- Ability to handle rejection calmly.
- Outstanding negotiation skills to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus.
Pay:
₹16, ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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