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    Team Lead - pune, India - Capita

    Capita
    Default job background
    Description

    Description

    :

    Managing a team of Service Desk Analysts
    Delivery of the day-to-day Service Desk function
    Drive a motivated, high quality and highly productive team environment
    Providing an escalation point to deal with Service Desk issues and escalations, both from the customer, and from our resolver teams
    Identifying and implement operational improvements in the Service Desk area

    Location:

    Pune

    ,

    India

    Time Type:

    Full time

    Contract Type:

    Permanent

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