Customer Service Representative - Noida, India - Balj Services Private Limited
Description
Profile - Customer Support RepresentativeJob Location - Noida sec -63 Uttar Pradesh.
Domestic Campaign
Min. Qualification - 12th pass
12th passed/UG/Graduate are eligible
Excellent communication (L5 comms. needed)+ Excellent written
Work From Office
5.5 days of working
Roles & Responsibilities:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Good verbal, written and listening skills (English).
Understands details of several functions to provide quality service.
Carefully write/type messages to ensure professional tone
*Interview mode : Offline / telephonic
Thanks & Regards
Contact Info:
Maanas
HR Team
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹180, ₹350,000.00 per year
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Indore,
Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Customer service (preferred)
Language:
- English (preferred)
Speak with the employer
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