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    Cash operations - Hyderabad, India - 2coms

    2coms
    2coms Hyderabad, India

    6 days ago

    2coms background
    Description
    Cash Operations

    Job Title:
    Sr. Process Executive


    Reporting to:
    Team Leader

    Objectives
    The process associate is expected to process items accurately and optimally in accordance
    with laid down procedures and maintain requisite standards of quality and productivity.
    He/she will report to the Team Leader, who will be the first point of contact for any issues,
    questions, or concerns.

    Key Result Areas (KRAs)

    Productivity:
    Oversee and execute various cash operations transactions related to mortgage
    processes.
    Conduct regular reconciliation of financial transactions, identifying and resolving
    discrepancies.
    Collaborate with relevant teams to address and rectify reconciliation issues.
    Associate is expected to meet or exceed the set / agreed target both during the training
    period and in the period following training.
    The productivity targets will be revised based on the tenure and any such changes will
    be made known to the associate.


    Quality:
    Process associate is expected to meet and exceed the minimum quality benchmark
    according to the guidelines specified.
    The quality targets will be revised based on the tenure and any such changes will be
    made known to the associate.


    Feedback:
    Process associate is expected to be open and receptive to feedback and should view
    the feedback mechanism as a tool for constant self-improvement and process
    development.


    Qualification:
    (SPE)

    Must have
    Graduate in any discipline
    1+ year of experience in Mortgage, BPO, Transaction/ Data Processing background.
    Proficiency in financial systems and tools.
    Strong analytical and problem-solving skills.
    Excellent understanding of mortgage-related cash transactions.
    Knowledge of compliance and regulatory requirements.
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