- Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.
- Being responsible for development, quality delivery, deployment and support of CRM platform and related applications.
- Work cooperatively in a team environment.
- Remain flexible on changing workloads.
- Supports, and manages aspects of business applications implementations.
- Supports Technical Leads, Developers and QA by providing technical functional clarifications and setting expectations with team and client.
- Monitors project progress by tracking risks, actions, issues, decisions, and other activities
- Liaising with onshore and offshore development teams to deliver solutions.
- Responsible for collaboration with client teams to understand the business requirements and translate it to solutions ensuring that design is in line with the business requirements.
- Be involved in analysis and design phases of a project, participate in application design sessions and make solution recommendations.
- Deep knowledge of D365 CRM modules, Power Platform, and Azure.
- Strong understanding of when to use native features and when it is appropriate to use custom development.
- Deep understanding of Integration & Data Migration methods/tools within D365
- Deep knowledge of configuring, customizing and extending CRM applications
- Partner with Scrum Master to resolve and escalate impediments, manage risks, assure value delivery and drive program level continuous improvement.
- Collaborate with Product Owner and Scrum Master being responsible for overall application, project delivery as well as timely application support.
- Coach, mentor developers and quality analysts ensuring they are modeling the best practices and producing high quality results.
- Foster teamwork and lead by example.
- Building a culture of innovation and collaboration.
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Microsoft Dynamics CRM Technical Architect - Bangalore, India - Connectio IT Pvt Ltd
Description
Responsibilities :
Implementation and Support :
Project Management :
People responsibilities :