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    Microsoft Dynamics CRM Technical Architect - Bangalore, India - Connectio IT Pvt Ltd

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    permanent Technology / Internet
    Description

    Responsibilities :

    • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.
    • Being responsible for development, quality delivery, deployment and support of CRM platform and related applications.
    • Work cooperatively in a team environment.
    • Remain flexible on changing workloads.

    Implementation and Support :

    • Supports, and manages aspects of business applications implementations.
    • Supports Technical Leads, Developers and QA by providing technical functional clarifications and setting expectations with team and client.
    • Monitors project progress by tracking risks, actions, issues, decisions, and other activities
    • Liaising with onshore and offshore development teams to deliver solutions.
    • Responsible for collaboration with client teams to understand the business requirements and translate it to solutions ensuring that design is in line with the business requirements.
    • Be involved in analysis and design phases of a project, participate in application design sessions and make solution recommendations.
    • Deep knowledge of D365 CRM modules, Power Platform, and Azure.
    • Strong understanding of when to use native features and when it is appropriate to use custom development.
    • Deep understanding of Integration & Data Migration methods/tools within D365
    • Deep knowledge of configuring, customizing and extending CRM applications

    Project Management :

    • Partner with Scrum Master to resolve and escalate impediments, manage risks, assure value delivery and drive program level continuous improvement.
    • Collaborate with Product Owner and Scrum Master being responsible for overall application, project delivery as well as timely application support.

    People responsibilities :

    • Coach, mentor developers and quality analysts ensuring they are modeling the best practices and producing high quality results.
    • Foster teamwork and lead by example.
    • Building a culture of innovation and collaboration.
    )


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