Industrial Psychologist - Delhi, Delhi, India - Eye Mantra Hospital

Eye Mantra Hospital

Verified Company

Delhi, Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Summary:
Industrial Psychologist

Key Responsibilities:

Customer Success:
Develop a deep understanding of our customers' needs, challenges, and goals.
Implement psychological strategies and interventions to enhance customer satisfaction and retention.
Conduct regular customer feedback surveys and analyze data to identify areas for improvement.
Provide personalized support to customers, addressing their unique psychological needs and concerns.

Client and Provider Issue Resolution:
Act as a mediator and problem solver for any issues that arise between clients and providers.
Collaborate with both parties to identify root causes and implement effective solutions.
Use psychological principles to de-escalate conflicts and improve relationships.

Business Development:
Work closely with the business development team to identify opportunities for growth and improvement.
Utilize psychological insights to inform business strategies and decision-making.
Participate in client meetings and presentations to help secure new business partnerships.

Provider Onboarding:
Develop and implement an onboarding process for new providers, ensuring a smooth transition into our network.
Assess the psychological readiness of providers and provide support as needed.
Collaborate with the training team to deliver psychological training and orientation programs.

Salary:
₹25, ₹30,000.00 per month

Schedule: